Ninzi-Connect is a telecommunications and customer engagement solutions company. Ninzi-Connect have over 25 years experience in providing contact centre management solutions which add value to customer experience. Ninzi-Connect solutions include call automation, interactive voice response, workforce optimisation, interaction recording, quality management, business analytics and automation. Our solution offerings are designed to create productive business processes and drive performance in the contact center and back office environments.
Our Services at Ninzi-Connect are unique – we help clients define and execute customer interaction strategy. We partner with our clients to share our expertise, to guide them to develop the best solutions and processes possible, and to educate them on potential pitfalls.
The team combines more than 50 years of experience with contact centres large and small. We’ve been on the front lines helping companies plan for change and growth, deliver new technologies and services, revamp and organize their business processes and conduct business case analysis. Whatever project we working on – clients rely on our thoughtful perspective and empowering approach to drive results. By leveraging on our years of experience and proven methodologies, we bring value to any project with our depth and breadth of knowledge.
. We are enthusiastic and get energized by solving client challenges.
· We dig in, roll up our sleeves and get involved. There is no watching from the side lines.
But we know we can’t do it without you, because you have unique needs, and no one can know your business like you do.
· We’re focused on your business. This requires us to be open-minded, objective, and collaborative. It also helps that we are good listeners.
· We know what we are doing. Our years of being in the trenches make us confident in our abilities and knowledge.
Each year Ninzi-Connect awards bursaries to pupils of Bordeaux Primary.
This year, Ninzi-Connect have 4 new pupils from Bordeaux Primary to whom we awarding bursaries to.
Ninzi-Connect management were invited to Bordeaux Primary to meet the 4 pupils nominated by the school to receive a Ninzi-Connect bursary. We met the school management team together with the pupils including their parents and guardians. Members of the school governing body also attended.
The principal of Bordeaux Primary introduced the teachers and pupils after which the MD for Ninzi-Connect introduced the Ninzi-Connect team to the meeting. The principal swelled with pride as each pupil confidently delivered a note of appreciation for the bursary awarded. During these talks the pupils and parents were very emotional and included a few instances of shedding tears of joy.
In the meeting, the Bordeaux Primary principal and a member of the school governing body said a few words of thanks to Ninzi-Connect for their generosity and for helping both Bordeaux Primary and their pupils. It was a morning filled with “life’s lessons”, gratitude, and appreciation for the ‘basic things’ in life. Once again Ninzi-Connect were able to brighten the way of 4 pupils while sharing the load of educating ‘tomorrow’s leaders’.
Since MiRO was founded in South Africa in 2003, the company has grown to be amongst South Africa’s leading distributors of Wireless, Networking, VoIP and IP Video products. MiRO has the experience and a proven track record of supplying powerful, flexible and scalable solutions to our client’s communication requirements.
We are a responsible supplier to the growing IP convergence industries and focus heavily on supplying only best-of-breed products, providing strong after-sales service and technical support. We are actively involved in the legalisation and self-regulation of the industries that we serve and are the market leader in South Africa with regards to local Type Approvals on our equipment, to ensure that the industry has access to a steady supply of legal products.
Vusimuzi with roots in Leandra, Mpumalanga, South Africa is a 100% black owned and managed family holding company with 58% is woman owned, we have a growing number of investments in financial services, mining, agriculture, transport, telecommunications, facility management and consulting to name a few.
The company is respected for the active role it plays in the companies in which it invests, and its ability to add value to investments across a wide range of industries. It does this by fostering talent and encouraging initiative at all levels. Founded by Mr Prince Vusimuzi in 2016, Vusimuzi Group has played a distinguished role in furthering the South African government’s policy of Broad-Based Black Economic Empowerment (B-BBEE) which seeks to transform the South African economy by encouraging the economic participation of black people, Vusimuzi has also developed a strong reputation for ethical management and respectful engagement.
Vusimuzi Group is in the process of establishing a sustainable legacy within the communities it operates, and the industry as a whole.
During our maiden year, Vusimuzi Group made significant strides and continues to provide direct employment to surrounding communities, including on site management and contractors.
Our Social and Labour Plans (SLPs) are compiled to assist in addressing the social and economic impacts that our operations have on surrounding communities as well as those from which migrant labour is drawn.
The aim of our SLPs is to promote employment and advance the social and economic welfare of those who work for us and to uplift all the stakeholders in the communities in which we operate; To contribute to the transformation of our industry; and To ensure that we contribute to the socio-economic development of the communities in which we operate, including major labour sending areas.
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